Shipping Policy

Shipping Coverage

We deliver medical equipment and hospital furniture across India. Delivery to remote locations is subject to courier and transporter availability.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Large or made-to-order hospital furniture may require additional processing time, which will be communicated at the time of order confirmation.

Delivery Timeline

Shipping Charges

• Shipping charges are calculated based on the product's weight, dimensions, and delivery location.
• Any applicable shipping charges will be displayed at checkout or communicated before dispatch.

Order Tracking

Once your order is dispatched, a tracking ID or transporter details will be shared via email, SMS, or WhatsApp.

Delivery & Inspection

Customers are requested to inspect the product at the time of delivery. If the package is damaged or appears to have been tampered with, please inform the delivery personnel and contact us immediately.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery with clear photographs and your order details. We will review the issue and provide an appropriate resolution.

Installation

Installation services, where applicable, will be provided as per the product description or prior agreement. Installation timelines may vary depending on your location.