We are pleased to offer international shipping for selected hospital furniture and medical equipment. Orders are shipped subject to product availability, destination country regulations, and applicable import requirements.
Orders are typically processed within 3–7 business days after payment confirmation.
Custom-made or bulk orders may require additional processing time. Customers will be informed of the estimated dispatch date.
International delivery generally takes 7–30 business days, depending on the destination, customs clearance, and the selected shipping method.
Delivery timelines are estimates and may vary due to circumstances beyond our control.
Shipping charges are calculated based on the product dimensions, weight, destination country, and shipping method.
The final shipping cost will be communicated before order confirmation or calculated during checkout, where applicable.
International shipments may be subject to customs duties, import taxes, VAT, or other local charges imposed by the destination country.
These charges are the sole responsibility of the customer unless otherwise agreed in writing.
Customers are responsible for providing any documents or information required by customs authorities.
Delays caused by customs inspections or clearance procedures are beyond our control.
Delivery is considered complete when the shipment is delivered to the address provided by the customer.
Customers should inspect the package upon delivery and report any visible damage within 48 hours.
We reserve the right to refuse or cancel shipments to countries where import restrictions, sanctions, or regulatory requirements prevent delivery.
Once the order is shipped, customers will receive shipment tracking details via email or WhatsApp, where available.
If your shipment is damaged during transit or appears to be lost, please contact our customer support immediately with your order number and supporting photographs (if applicable).
We will work with the shipping carrier to resolve the issue.
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